Why do I have to verify my ID?

At ArbitrageCard we are committed to maintaining the highest standards of security, fraud prevention, and risk mitigation for both ourselves and our customers. Operating in the gift card industry, it’s essential for us to take extra security measures for the safety of all parties involved.

Customer ID verification is one aspect of following KYC (Know Your Customer), AML (Anti-Money Laundering), and general fraud prevention regulations. This allows us to continue operating optimally and providing a smooth and trusted user experience to anyone who needs gift cards.

How secure is the ID verification process?

Real ID, the solution we use for ID verification, employs state-of-the-art encryption during ID verification as well as in their vaults holding customers data and ID document photos.

During transit from customer’s devices to Real ID, vaults are protected with Secure Socket Layer/Transport Layer Security (SSL/TLS) protocol.

At rest, customer’s images are encrypted with the industry standard Advanced Encryption Standard (AES256) to protect files against unauthorized access and protect customer confidentiality.

Here you can read the full details about Real ID. This page provides more information on the security measures taken by Real ID to protect your data:

Accounts are created during checkout.